On the 21st of September – World Alzheimer’s Day – Lloyds Bank launched a new guide in partnership with Trading Standards and Bournemouth University. This guide is designed to provide good advice to people who know someone living with dementia or cognitive impairment, to support them financially and help them stay safe from scams.
This guide was created in response to the exam question “How do we educate people with cognitive decline about scams”. Knowing that we can’t always make people with cognitive decline remember things, this guide was created to encourage the people who support them to take action to mitigate their exposure to criminals. An example being the installation of a call blocker to prevent scam calls coming through the phone, or the setup of mail redirection to prevent scams coming through the letter box.
This guide also outlines the importance of setting up lasting power of attorney: